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Effective Date: Feb 1st, 2025

1. Introduction
Welcome to the iSmile Dental App ("App"). At iSmile Dental, we prioritize your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our App.By using our App, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our App.2. Information We Collect
When you use the iSmile Dental App, we may collect the following types of information:

• Personal Information: This includes your name, phone number, email address, date of birth, and other details you provide when creating an account or booking appointments.
• Health Information: Details related to your dental history, appointment records, treatment plans, and prescribed medications (if applicable).
• Payment Information: When making payments through the App, we collect payment details, such as credit/debit card information, in compliance with applicable security standards.
• Device and Usage Data: Information about your device, including IP address, operating system, App usage statistics, and cookies.

3. How We Use Your Information
We use the information collected for the following purposes:

• To schedule and manage your dental appointments
• To provide and improve our dental services
• To communicate with you regarding your treatment, reminders, and updates
• To process payments for services or products
• To enhance user experience and personalize content
• To ensure App security and prevent fraud
• To comply with legal and regulatory requirements

4. How We Share Your Information
We do not sell, trade, or rent your personal information. However, we may share your data in the following cases:

• With Service Providers: Third-party companies that help us with payment processing, cloud storage, and customer support.
• With Dental Professionals: To coordinate your treatment and services within iSmile Dental.
• For Legal Reasons: When required by law, court order, or to protect our legal rights.

5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no digital system is entirely secure, and we cannot guarantee absolute security.6. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data
• Withdraw consent where applicable

To exercise any of these rights, please contact us at privacy@ismieldent.ca

7. Cookies and Tracking Technologies
Our App may use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your device settings.

8. Third-Party Links
The App may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Push Notifications & Firebase Cloud Messaging (FCM)

Our app uses Firebase Cloud Messaging (FCM) to send push notifications. FCM may collect certain information, such as device identifiers, to deliver notifications to your device. This data is used solely for the purpose of sending relevant notifications and is not shared with third parties.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App with the updated effective date. Continued use of the App after updates constitutes your acceptance of the changes.10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: iSmile Dental
112 – 6375- 202nd Street Langley, BC V2Y 1N1
Email: privacy@ismiledent.ca
Phone: 604-510-3232